We’re launching in Santa Monica, CA—but we welcome sign-ups from everywhere. Our vision is to expand nationwide, connecting communities through home-cooked meals.

Browse available meals on our app or website, choose the dish you’d like, and follow the ordering steps. You can opt for fixed prices or participate in bidding when available.

Each cook specifies their preferred method. Some meals are available for pick-up at a designated location, while others may offer delivery (with any applicable fees clearly noted).

Cooks package meals using clean, food-safe containers—whether disposable or reusable. Check the meal details for specific packaging information.

We take food safety seriously. Every cook must pass a kitchen verification process—which includes an inspection of their cooking space, food safety training, and adherence to strict hygiene standards. Our platform also requires complete ingredient and allergen disclosure.

Before a cook can list meals, we inspect their kitchen for cleanliness and proper food handling practices, ensure they’ve completed our food safety training, and verify that they follow all local health regulations. Ongoing quality checks and customer feedback help maintain these standards.

Yes, every cook on HomeCooked is verified and follows strict safety guidelines. However, because meals are prepared independently, we recommend reviewing ingredient lists and communicating with cooks about any dietary concerns.

All meal listings include full ingredient lists and allergen warnings. Our system flags common allergens, but if you have severe allergies, please contact the cook directly before ordering to confirm all details.

Meals are packaged in clean, food-safe containers. Many cooks use sealed or tamper-evident packaging for added security. We encourage buyers to inspect the packaging upon pick-up or delivery and report any issues immediately.

If you have any concerns about a meal’s safety, first contact the cook directly. You can also report the issue through our platform, and our team will promptly investigate.

If you experience foodborne illness, please report it immediately through our platform. While we enforce strict safety standards, HomeCooked is not liable for any health issues—buyers assume the risk when purchasing meals.

We take all safety reports seriously. Cooks who receive multiple complaints may face warnings, temporary suspension, or permanent removal from the platform.

If you’re unable to pick up your meal at the scheduled time, contact the cook as soon as possible to arrange an alternative. Refunds or adjustments are handled on a case-by-case basis at the cook’s discretion.

Refunds are managed directly by the cook. If you’re dissatisfied with your meal, please reach out to the cook first. In extreme cases, you can also contact our support team for further assistance.

Sign up as a cook, complete our kitchen verification and food safety training, and then start listing your home-cooked meals on our platform.

If an issue arises, first contact the cook via our in-app chat to resolve it. If you cannot reach a resolution, report the problem through our support system so we can assist further.